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Due to ACA, insurance carriers have an overwhelming amount of enrollments to process in a very short period of time. ALL insurance carrier processing turnaround times are delayed. The average timeframe for receiving your policy documents are 3-4 weeks from the time your enrollment was completed.

To inquire about the status of your application, please click the button to the right

Phone: (800) 282-8626
Address: Texas Member Benefits
7500 Rialto Boulevard, Building 1, Suite 250
Austin, TX 78735
Hours of operation: Mon. - Fri.: 07:30am - 06:00pm Central

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